Arbor Mac Chicago734-454-0000
Customer receiving repaired iPhone in downtown Chicago at Arbor Mac Repair
4.9☆ • 438 Google Reviews

Downtown Chicago's iPhone & Macbook Repair Experts

1 Hour iPhone Screen RepairsMacbook Liquid Damage ServicesAcross from Millennium Park8 S Michigan Ave #312

Walk-Ins Welcome Daily 12–10pm

Get Instant Quote or Book Online

No contact info needed, unless you'd like to book. Call/text for faster confirmation.

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Our Location, Hours, & Service Area

Cloud Gate 'The Bean' at Millennium Park, steps from Arbor Mac Repair in the Chicago Loop

Visit us downtown Chicago for a walk-in or appointment:
8 S Michigan Ave, #312, Chicago, IL 60603
3rd Floor of the Willoughby Tower (Across from Millennium Park & the 'Bean')

Walk-ins: Mon-Sun 12pm – 10pm

Appointments: Mon-Sun 12pm – 12am

Emergency & Concierge: 24/7 (In-office and on-site within and near the Loop. You do not have to leave your hotel or workplace, we can come to you.)

Lobby Check-In: Enter Willoughby Tower at 8 S Michigan Ave, check in briefly with the lobby security guard for Suite 312 (Arbor Mac), and take the elevators to the 3rd Floor.

Historic Willoughby Tower entrance at 8 S Michigan Ave, Chicago, location of Arbor Mac Repair

How It Works

Getting your device repaired is quick and simple.

1

Contact us 24/7

Call/Text: 734-454-0000
Email: hello@arbormacrepair.com
Or try our Online Booking Link
*Texts are always answered with priority.*

2

Schedule Your Service

Schedule your appointment in-office or on-site.
Meet your technician or come to our downtown office at:
8 S Michigan Ave, Suite 312, Chicago, IL 60603
3rd Floor of the Willoughby Tower

3

Fast Turnaround & Delivery

Your device is promptly diagnosed and fixed in under an hour on average! Return to work or exploring downtown Chicago hassle-free.

Services and Specialties

We are proven Macbook and iPhone repair experts, solving problems for individuals and organizations alike. Dedicated to offering professional expertise and restoring your device using precision and state-of-the-art practices.

Diagnostic inspection icon for iPhone and MacBook screen and battery replacement

Screen, Battery & Glass

Cracked glass, black lines, dead pixels, or a drained battery? We stock displays and replacement batteries for all iPhone base and Pro models for fast 30–60 min walk-ins, stock iPad glass for all base models, and provide prompt MacBook screen and battery service backed by our Limited Lifetime screen warranty and 1-year battery warranty.

Hardware diagnostic icon for MacBook USB-C ports, keyboards, and MagSafe repair

Ports, Keyboards & Hardware

Loose charging cables, sticky keys, broken trackpads, or wobbly ports? We replace damaged USB-C daughterboards, MagSafe ports, and precision keyboard assemblies without forcing an expensive top-case swap.

Consultation and diagnostics icon for MacBook logic board repair and data recovery

Logic Board & Data Recovery

Spilled liquid, a completely dead Mac, or Apple told you your files are gone? We perform in-depth power diagnostics and component-level board repair to revive dead circuitry and extract critical files from soldered storage.

Remote Phone & FaceTime Troubleshooting ($2/min)

Facing a stubborn software glitch, bootloop, or need Mac Tech Support & Upgrades? Consult directly with a repair technician over call or FaceTime.

400+ 5 Star Reviews on Google

Quick, quality service at an unbeatable price makes Arbor Mac a local maverick, facing down larger franchises with no issue. Everyone likes an underdog.

★★★★★

"Great service, low cost, doesn't try to sell you something you don't need. Very accommodating and will come to you if you wish. VERY happy with my iPhone 8 repair, done in about 15 minutes."

— Lauren M. (Google Review)

★★★★★

"Top notch customer care. This company went out of their way to help a retired veteran with a cracked screen... Jack ordered the necessary parts, drove to a neighboring city, and completed the repair within 30 hours."

— BC Wells (Google Review)

★★★★★

"Very happy with my cracked cell phone repair. I called in the morning and he met me at a coffee shop near my house in the afternoon. Repair was done in less than 10 minutes."

— Evelyn D. (Google Review)

Meet the Team

Jack Lorraine, owner and lead Apple repair technician at Arbor Mac Repair Chicago
“This isn't a franchise, you're going to get top-notch personal service that's difficult to find. All of our clients interact with a professional directly; there are no chat bots or autoresponders. If you're in need of a repair or expertise, let's connect, we are here to help.”
Jack Lorraine Owner & Technician
10,000+
Customer Interactions
14+
Years of Experience
Only 1
Curse Placed On Me

Frequently Asked Questions

Everything you need to know before dropping off or booking your repair.

How long does an iPhone screen repair take at your Chicago Loop location?

Most iPhone screen replacements at our Willoughby Tower office (8 S Michigan Ave #312) take 30 to 60 minutes. Feel free to relax across the street in Millennium Park or grab a drink at a local coffee shop while we complete your service.

Do I need an appointment, or can I walk in at 8 S Michigan Ave?

Walk-ins are welcome daily between 12:00 PM and 10:00 PM. We also offer scheduled appointments, plus 24/7 emergency concierge repairs directly to your downtown hotel or office.

Can you recover data from a MacBook with coffee or liquid spill damage?

Yes. While Apple stores frequently suggest replacing the entire logic board (which erases your files), we specialize in board cleaning and micro-soldering component repairs to save your original machine and recover your critical data.

Will I lose my photos, contacts, or data during a repair?

No. We prioritize keeping your hardware and data intact. For 99% of screen replacements, battery swaps, and charging port repairs, all of your photos, contacts, apps, and settings remain untouched.

What warranty comes with your iPhone and MacBook repairs?

We back our screen and modular part repairs with a limited lifetime warranty on parts against defects in materials or workmanship, and a 1-year warranty on replacement batteries. Please note that this warranty does not cover new physical damage (drops or cracks), normal wear and tear, or liquid exposure.

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